Our Price Finder returns results for properties that have a smartmeter that is eligible for our low user and standard plans. There are some instances in which it may not return a result.
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​Non-communicating smartmeter
Your meter needs to be communicating reads back in order to be properly operating as a smart meter. There are some instances where meters have communication or connection issues and aren't sending back the reads as they should. We recommend talking to the current retailer for the property to get this resolved.
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​Baches, Cribs and Holiday Homes
Some networks have a category specifically for holiday homes or where the property is not your primary place of residence. If this is the case, our 'Bach' pricing may be applicable to your property - check out our rates page.
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​Non-residential and Businesses
Most network companies group the connections on their network by capacity. if the property is a higher capacity site, if it is deemed 'non-residential' or for business use, it is likely to be on a non-residential specific category. Results are unlikely to be returned for these sites. Please chat with us or call if you would like to check the pricing for your property.