Skip to main content

Who is Frank*Energy?

Richard avatar
Written by Richard
Updated over 2 weeks ago

Frank Energy is no longer be accepting new customers, and from September 2025 existing customers will be migrated to Genesis, or they may move to a provider of their choice.You can find more information on our website www.frankenergy.co.nz

Who is Frank*Energy?

Frank*Energy is a New Zealand power company that's been making power easy and affordable for Kiwis for over 20 years (previously known as Energy Online).

While we've always been about making things simple, we thought it was time to double down on our commitment to giving Kiwis energy without the gimmicks, giveaways and guff of our competitors. We reckon all this gets in the way of just giving people the best possible deal on the stuff they really want.

With Frank*Energy you get the reassurance of having one of NZ’s biggest energy providers behind us, with the simplicity of a no-contract relationship on your power.

We’re proudly owned by Genesis Energy Limited, but are a fiercely independent bunch with our own customer service teams, simple plans, pricing, our own ambition and attitude.

Get all the stuff you need and none of the stuff you don’t. We call it selling it to you straight.

What's with the green Asterisk?

It's at the centre of our logo and our brand - an asterisk that's a symbol for good...

Did this answer your question?