If you are having problems with power, piped gas or bottled gas (LPG) supply and require supply for medical equipment please:
Use a back up option (generator, batteries) and call for an update.
Ask family or friends who have supply if they can help.
If neither of these are available, we recommend seeking assistance from your nearest hospital.
Call 111 if you need urgent medical attention or an ambulance.
Please read our Vulnerable and Medically Dependent Customers page about letting us know if you are medically dependent.