Where possible, you’ll receive prior notification of a planned power outage which will let you know the affected timeframe.
While the power is off, treat all power lines, wiring and equipment as being live at all times as it could be restored earlier than planned.
Turn off your appliances at the wall. Use surge protectors for sensitive electrical equipment like computers and TVs to protect them when power is restored.
Keep your fridge and freezer closed. Your freezer can keep food frozen for up to 24 hours without power.
If you smell gas inside, get out immediately and leave doors open.
If there is a gas fire, call 111 immediately.
If you're dependent on mains powered electricity or critical medical support have an emergency response plan in place.
For updates or to check on planned or current outages, head to your local network company’s page: