To report a fault, or for the latest info on planned or current outages, please use the contact details listed below:
If you are unsure who your Lines company is, you can click here to view the NZ Network Companies map.
Far North Northland
Network: TOP ENERGY Network: NORTH POWER
Contact Number: 0800 867 363 Contact Number: 0800 10 40 40
Auckland Counties
Network: VECTOR Network: COUNTIES POWER
Contact Number: 0508 832 867 Contact Number: 0800 100 202
Hamilton & Waikato Cambridge & Te Awamutu
Network: WEL NETWORKS Network: WAIPA NETWORKS
Contact Number: 0800 800 935 Contact Number: 07 870 2000
Morrinsville, Te Aroha & Paeroa Matamata, Tirau & Te Puke
Network: POWERCO Network: POWERCO
Contact Number: 0800 083 285 Contact Number: 0800 083 285
Taranaki & Manawatu Wairarapa & Whanganui
Network: POWERCO Network: POWERCO
Contact Number: 0800 083 285 Contact Number: 0800 083 285
Cormandel, Tauranga & Thames Valley Te Kuiti/King Country
Network: POWERCO Network: THE LINES COMPANY
Contact Number: 0800 769 372 Contact Number: 0800 367 328
Hawke's Bay, Rotorua & Taupo Gisborne and East Coast
Network: UNISON Network: FIRSTLIGHT NETWORK
Contact Number: 0800 286 476 Contact Number: 0800 206 207
Central Hawke's Bay Dannevirke
Network: CENTRALINES Network: SCANPOWER
Contact Number: 0800 667 693 Contact Number: 0800 808 039
Kapiti & Horowhenua Wellington
Network: ELECTRA Network:WELLINGTON ELECTRICITY
Contact Number: 0800 567 876 Contact Number: 0800 248 148