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Set up or change direct or auto payments

Richard avatar
Written by Richard
Updated this week

Set it and forget it. You can choose to set up payments from your credit card or direct from your bank account. For comprehensive payment options, Frank Energy provides several methods, including Credit Card, NZ Post Payments, Internet Banking, Automatic Direct Debit, and Automatic Credit Card Payments.

To set everything up or make changes, just go to My Account.

Change direct debit

We can adjust:

  • Frequency of payment

  • The amount you pay

  • Bank account you are paying from

  • Card you are paying from

  • Your payments from Reliabill to Recurring Payments

  • Recurring Payments to Reliabill- Payments will typically reflect in your account by the next business day.

  • Use your customer number as the payment reference for accurate transaction processing.

Need to make changes?

Live chat with us to edit the amount or frequency of your fixed direct debit.

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