We know you’ve got better things to do than worry about paying bills, so we make paying your power bill easy as. Check out our payment options below and choose the one that works best for you.
Reliabill
Payments are deducted when you get paid (weekly, fortnightly or monthly), smoothing out your payment so you don’t need to think about it. Credit builds up in the cheaper summer months to cover the more expensive winter months - our direct debit option called "relaibill" is for you. We’ll check in through the year and make sure you aren’t paying too much or too little. Chat with us to set up Reliabill.
Automatic Payment
Like to have control and adjust amounts and frequency that works for your budget. Details to provide to your bank are:
Frank Energy Bank Account Number: 03 0584 0225333 00
Frank Energy Bank: Westpac Bank
Reference: Please use your Customer Number
Direct Debit
Different lump sum payments when it suits you. The easiest way to pay. Just set it and forget it. Go to My Account to set up recurring payments.
Credit Card
You can easily pay your bill via your credit or debit card and set up recurring payments via our Mobile App or Go to My Account to set up recurring payments.
Internet Banking
Do it online. The details you will need are:
Frank Energy Bank Account Number: 03 0584 0225333 00
Frank Energy Bank: Westpac Bank
Reference: Please use your Customer Number
If paying from an International bank account please add: SWIFT CODE: WPACNZ2W
Old School
Pay at NZ Post Shops – remember to take your Frank Energy power bill as they’ll need the barcode at the bottom. There is a $1.40 payment admin fee for paying over the counter.