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Having trouble paying?
Richard avatar
Written by Richard
Updated over a year ago

Sometimes life gets in the way of you paying your power bill on time. We’re here to help keep the lights on and your house warm and comfortable – check out our handy guide to staying connected here.

Here are some ways to get help to pay your bill:

  • Get a 14 day extension on your overdue balance through our IVR by giving us a call on 0800 086 400.

  • Get in touch with FinCap who offer budgeting and financial advice.

  • Work and Income New Zealand might be able to give you some extra help – phone them on 0800 559 009.

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