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Using My Account & the Mobile App
Using My Account & the Mobile App

How can I view my usage, make payment, and order an LPG Bottle?

Richard avatar
Written by Richard
Updated over a week ago

My Account is your one-stop-shop for everything you need to know about your account.

  • View graphs of your current and past electricity usage*.

  • Pay your energy bill quickly and simply from your smartphone.

  • Get an estimate on the cost of your next electricity bill.*

  • Pay your energy bill quickly using your credit or debit card.

  • Sign up for LPG bottled gas and order replacement bottles.

*Please note a smart meter is required to use these features.

If you’re still rocking a Nokia brick however, you can also do most of this in ‘My Account’ from your chosen web browser.

Register for My Account here to be able to access the Frank Energy Mobile App.

Existing customer? Log in here.
Forgotten your password? Go to My Account, enter your email address and then choose "Forgot password".
Need help with registering or logging in? Live chat with us

Download the Frank Energy Mobile App today, by searching for Frank Energy in the Apple App Store or the Google Play store.

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