My Account is your one-stop-shop for everything you need to know about your account.
View graphs of your current and past electricity usage.*
Pay your energy bill quickly and simply from your smartphone.
Get an estimate on the cost of your next electricity bill.*
Request a refund if your account is in credit.*
Get a 14 day extension for an overdue balance.*
Update your contact details
Pay your energy bill quickly using your credit or debit card.
*Please note a smart meter is required to use these features.
If you’re still rocking a Nokia brick however, you can also do most of this in ‘My Account’ from your chosen web browser.
Register for My Account here to be able to access the Frank Energy Mobile App.
Existing customer? Log in here.
Forgotten your password? Go to My Account, enter your email address and then choose "Forgot password".
Need help with registering or logging in? Live chat with us
Download the Frank Energy Mobile App today, by searching for Frank Energy in the Apple App Store or the Google Play store.