If you wish to cancel your ReliaBill arrangement but remain a Frank customer, please contact us at least 2 business days before your next payment is due, and you can revert to any other non ReliaBill payment method.
Any debit or credit amount on your account, will be shown on your next energy bill.
Click here to read more about our other ways to pay.
Contact us via Live Chat during our business hours if you would like to cancel your ReliaBill payment arrangement.