Ways to Pay

We know you’ve got better things to do than think about power bills. So, we’ve made paying yours easy as.

Pick the option that fits you best.

Set it up once and let it roll.

With Reliabill, your payments come out when you get paid – weekly, fortnightly, or monthly. You’ll build up credit in summer to help cover winter, keeping things smooth and stress-free.

We’ll check in through the year to make sure you’re paying the right amount.

​Want in? Chat with us to set up Reliabill.

Prefer to stay in control?

You can set up an automatic payment through your bank, choosing the amount and frequency that suits your budget.

Bank details:
Frank Energy Bank Account: 03 0584 0225333 00
Bank: Westpac
Reference: Your Customer Number

Set it and forget it.

With direct debit, payments happen automatically when your bill’s due (For the full amount) — no need to lift a finger. You can set up recurring payments anytime in My Account.

Quick and easy.

Pay your bill or set up recurring payments with your credit or debit card through our Mobile App or My Account.

Still like to do it face-to-face?

You can pay at any NZ Post Shop – just take your Frank Energy bill so they can scan the barcode at the bottom.

Heads up: You will need to be receiving invoices via post and there are fees associated with this method:
​
​$1.40 admin fee for over-the-counter payments.

$3.00 admin fee for receiving invoices via post