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How can I determine if I am on the correct electricity plan with Frank Energy?

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Written by Cory
Updated yesterday

How to Determine if You Are on the Correct Electricity Plan with Frank Energy

Selecting the right electricity plan is essential for managing your energy costs effectively. Frank Energy offers various options tailored to customer usage levels and regional availability. This guide provides clarity on available plans, usage thresholds, and how customers can ensure they are on the most suitable plan.

Introduction to Electricity Plans

Frank Energy typically offers two main types of electricity plans:

  • Low User Plan: Designed for households using up to 8,000 kWh annually, or under 660 kWh per month. This plan has a lower daily fixed charge but higher variable rates per kWh.

  • Standard User Plan: Suitable for households with higher usage levels. This plan features a higher daily fixed charge but lower per-unit energy rates.

In some regions, Frank Energy has combined these plans into a single merged plan, which eliminates the need to choose based on usage. The merged plan retains the lower daily charge of the low user plan.

Usage Guidelines for Selecting Your Plan

Low User Plan Eligibility

  • Recommended if your household uses less than 660 kWh per month or under 8,000 kWh per year.

  • Ideal for energy-efficient homes or households with minimal appliance usage.

Standard User Plan Suitability

  • Designed for households consuming over 660 kWh per month. This plan typically benefits larger families or high-usage households.

Merged Plan Regions

If you live in a region where low and standard user plans have been merged, your plan is already optimized for your address. There are no separate charges between plans, reducing billing complexity.

Tips for Identifying and Switching Plans

  1. Review Your Usage: Check your last 12 months of electricity usage to determine if you fall below or exceed important thresholds (e.g., 8,000 kWh/year). - Contact Frank Energy for a detailed breakdown of your historical usage.

  2. Use Independent Comparison Tools: Use platforms like Powerswitch to compare rates and plans offered by Frank Energy and other providers.

  3. Trial and Switch: If unsure, switch to the plan likely to save you money (e.g., Low User for minimal usage households). Monitor for a couple of months and adjust as needed.

  4. Look for Notifications: If there are changes in pricing or plan availability, Frank Energy typically informs customers—this may include shifting to a merged plan if applicable.

Frequently Asked Questions

Q: Am I on the best plan based on my current usage?

A: If your usage consistently falls within the appropriate thresholds for your plan, you are likely already on the best plan. For example, households under 660 kWh per month benefit most from a Low User Plan.

Q: Can switching plans save me money immediately?

A: Switching to the Low User Plan can lower your charges if your monthly consumption is under the threshold. Your daily line charge and usage charges would likely decrease, yielding savings.

Q: What if I use less energy than the eligibility limits for a standard plan but live in a merged plan area?

A: The merged plan structure already accounts for low usage and applies appropriate daily charges, so you remain cost-efficient.

Q: How often should I review my electricity usage?

A: Reviewing annually is recommended to ensure your plan aligns with any usage changes. Particularly, monitor if your habits or household size shifts significantly.

Related Topics

Reach out to Frank Energy support for further assistance in confirming your plan or for a review based on any changes in usage patterns. This guide equips you with foundational knowledge for making informed power plan decisions.

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